RAF Code IQ

Cookie Policy

Last Updated: January 1, 2025

1. What Are Cookies?

Cookies are small text files stored on your device when you visit our website. They help us provide you with a better experience by remembering your preferences, keeping you logged in, and understanding how you use our platform.

This Cookie Policy explains what cookies are, how we use them, the types of cookies we use, and how you can control them.

2. How We Use Cookies

We use cookies for several purposes:

  • To keep you logged in and maintain your session security
  • To remember your preferences and settings
  • To understand how you interact with our platform
  • To improve our services and user experience
  • To provide personalized health plan information
  • To ensure HIPAA compliance and data security

3. Types of Cookies We Use

3.1 Strictly Necessary Cookies

These cookies are essential for the website to function properly and cannot be disabled.

Cookie NamePurposeDuration
authjs.session-tokenMaintains your login session30 days
authjs.csrf-tokenSecurity token to prevent CSRF attacksSession
cookieConsentStores your cookie preferences1 year

3.2 Functional Cookies

These cookies enable enhanced functionality and personalization. You can opt-out of these cookies.

Cookie NamePurposeDuration
theme-preferenceRemembers your dark/light mode choice1 year
languageStores your language preference1 year

3.3 Analytics Cookies

These cookies help us understand how users interact with our platform. All data is anonymized and does not include Protected Health Information (PHI).

Cookie NamePurposeDuration
_analytics_idTracks anonymous usage patterns2 years
_page_viewCounts page views and sessions30 minutes

3.4 Marketing Cookies

These cookies show you relevant health plan information and educational content. They do not collect or store PHI.

Cookie NamePurposeDuration
_personalizationEnables personalized plan recommendations90 days

4. Third-Party Cookies

We may use trusted third-party services that set cookies on our behalf. All third parties are required to sign HIPAA Business Associate Agreements (BAAs) to ensure your data is protected.

Current third-party services include:

  • Authentication Services: NextAuth.js for secure login
  • Analytics (if enabled): Privacy-focused analytics tools

5. How to Control Cookies

You have several options to control cookies:

5.1 Cookie Settings

Visit our Cookie Settings page to manage your cookie preferences at any time.

5.2 Browser Settings

Most browsers allow you to control cookies through their settings:

  • Chrome: Settings → Privacy and Security → Cookies and other site data
  • Firefox: Settings → Privacy & Security → Cookies and Site Data
  • Safari: Preferences → Privacy → Cookies and website data
  • Edge: Settings → Cookies and site permissions → Cookies and site data

6. Impact of Disabling Cookies

If you disable necessary cookies, you may experience:

  • Inability to log in or stay logged in
  • Loss of saved preferences
  • Reduced functionality of certain features
  • Need to re-enter information repeatedly

7. CCPA and Do Not Track

As a California-based healthcare platform, we honor "Do Not Track" signals where applicable. California residents have additional rights under CCPA to opt-out of the sale of personal information. We do not sell your personal information.

8. Updates to This Policy

We may update this Cookie Policy from time to time. We will notify you of any material changes by posting the new policy on this page and updating the "Last Updated" date.

9. Contact Us

If you have questions about our use of cookies, please contact us:

RAF Code IQ Privacy Office

Email: [email protected]

Phone: 1-800-XXX-XXXX

For more information about our privacy practices, please see our Privacy Policy.